bj111's Privacy Policy

01 Introduction & Scope

bj111, as Bangladesh's leading online casino and betting platform, places the highest priority on the privacy of our users. This privacy policy ("Policy") applies to the use of the bj111.lat website and all services within it ("Platform").

Through this policy, we aim to clearly state what information we collect, why we collect it, how we use and store it, and what rights you have. Using our platform means you consent to this policy — so please read it carefully.

For any material changes to this policy, we will note the latest update date on this page and, where necessary, notify registered users by email.

02 What Information We Collect

When registering on the bj111 platform and using its services, we collect the following types of information:

2.1 Personal Identification Information

• Full name and age (to verify you are 21 or older)
• Valid email address
• Mobile number
• National ID card or passport details (if identity verification is required)
• Bank or mobile banking account details (for processing transactions)

2.2 Technical and Usage Information

• IP address and device type
• Browser type and version
• Date, time, and duration of access to the platform
• Logs of which pages were visited and which services were used
• Information collected through cookies and similar tracking technologies

2.3 Financial Transaction Information

• Deposit and withdrawal history
• Payment method used (bKash, Nagad, Rocket, Upay, or bank transfer)
• Transaction amounts and dates

We do not directly collect or store full payment card numbers or online banking passwords.

03 Purpose of Data Collection

bj111 collects and uses personal information only for specific and legitimate purposes. These purposes are:

• Account Management: Completing the registration process, verifying identity, and keeping accounts secure.
• Service Delivery: Operating betting, gaming, and other platform services.
• Financial Transactions: Processing deposit and withdrawal requests and maintaining transaction records.
• Customer Support: Providing assistance and resolving issues through 24/7 live chat and email.
• Security and Fraud Prevention: Detecting suspicious activity and protecting the integrity of the platform.
• Legal Compliance: Complying with applicable laws and regulations and responding to lawful requests from authorities.
• Platform Improvement: Analysing user experience and improving service quality.
• Communications: Sending important policy updates, security alerts, and account-related notifications.

04 Information Sharing and Disclosure

bj111 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the information necessary for them to carry out their specific responsibilities is shared with payment processors (such as bKash, Nagad, Rocket, Upay, and bank transfer providers) and technology service providers. These third-party organisations are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

We may be required to disclose information under a court order, a lawful directive from a government regulatory authority, or the requirements of applicable law. In such circumstances, we will attempt to notify the user where legally permitted to do so.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may form part of the transferred assets. We will provide users with advance notice in such circumstances.

05 Data Protection and Security

bj111 has put in place industry-standard technical and administrative measures to ensure the security of your information:

• SSL Encryption: All data transmissions are encrypted using SSL/TLS technology, which prevents third-party access while information is being exchanged.
• Secure Servers: All data is stored on firewall-protected servers and regular security audits are conducted.
• Access Controls: Only authorised staff can view user information when necessary, and they are required to comply with confidentiality agreements.
• Password Hashing: Account passwords are never stored directly — advanced hashing algorithms are used.
• Regular Security Reviews: Regular security tests are conducted to identify and address potential vulnerabilities.

However, no organisation can guarantee 100% security when transmitting information over the internet. We take every possible precaution, but users must also take responsibility for keeping their account passwords confidential.

06 Cookies and Tracking Technologies

The bj111 website uses cookies and similar tracking technologies to operate effectively. Cookies are small text files stored on your device.

6.1 Cookies We Use

• Essential Cookies: Required for the platform's core functionality, such as maintaining login status and running security functions.
• Functional Cookies: Used to remember your preferences and settings, so you get a better experience on future visits.
• Analytics Cookies: Used to collect anonymous statistics to understand site usage patterns and improve the platform.

6.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some platform services to not work properly.

07 Data Retention Period

bj111 retains user information only for as long as necessary to fulfil the purpose for which it was collected. Specific guidelines are as follows:

• Account Information: For as long as the account is active and for the legally required period after it is closed.
• Financial Transaction Records: For the period required under applicable financial regulations.
• Customer Service Communications: For a reasonable period after the relevant matter has been resolved.
• Usage Logs: For a limited period for security analysis and platform improvement.

Once the retention period ends, data is securely deleted or anonymised so it can no longer be linked to any individual.

08 User Rights

As a bj111 user, you have the following rights regarding your personal information:

8.1 Right to Access

You can contact us if you wish to know what information we hold about you. We will provide details of the stored information in response to a verifiable request.

8.2 Right to Rectification

If any information on your account is incorrect or incomplete, you can request that it be corrected. Providing accurate information is also important for your account's security.

8.3 Right to Erasure

In certain circumstances, where there is no legal obligation to retain it, you may request that your personal information be deleted. However, this right may be limited for active accounts or in the context of ongoing legal proceedings.

8.4 Right to Object to Processing

For marketing communications, you may withdraw your consent at any time. However, processing related to the delivery of necessary services and legal obligations may continue.

8.5 Right to Data Portability

Where applicable, you may request a copy of the information you have provided in a structured, machine-readable format.

To exercise these rights, contact our support team at [email protected].

09 Protection of Children and Minors

The bj111 platform is for users aged 21 and over only. We do not intentionally collect information from anyone under the age of 21. Age is verified at registration, and if information belonging to a minor is found, it will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please notify us immediately.

10 International Data Transfers

Some of our technology service providers may be located outside Bangladesh. In such cases, data may be transferred internationally. For any such transfer, we ensure that the receiving party adheres to protection standards equivalent to those in this policy.

We always take the utmost care to protect user data, wherever it is processed.

11 Policy Changes

bj111 may revise this privacy policy from time to time. For any material changes:

• Updated information will be published on this page.
• Where necessary, registered users will be notified by email.
• Continued use of the platform after a revised policy is published will be considered acceptance of the new policy.

We recommend that you review this page regularly to stay informed about the latest data policy.

12 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team. We are available 24/7 to assist in both Bengali and English.

We aim to respond as quickly as possible after receiving a verifiable request. For more information, please also read our FAQ page and Terms and Conditions page.